Customer Service Call Handlers

Location

Bath

Salary / Pay

£19,500 – £19,500 per year

 

Job Type

Full time

Type of Employment

Permanent

 

Brite Services are working with an award winning company based in central Bath who are seeking engaging candidates with strong communication skills and a passion for dealing with customers while providing a professional level of service. Central Bath location with excellent transport links, entry level role starting at £19.5K with the opportunity to earn £250 per quarter in bonuses. Permanent full-time role. Full training provided!

Benefits – Employer Pension Scheme, Permanent Health Insurance, Income Protection, Holiday Allowance, Childcare Vouchers, Bonus Scheme

You will be working a hybrid of office and remote/home based, 3 days from home and 2 days in the office. 

Hours 9am – 5.30pm Mon – Fri, with two late shifts in the week,

  1. 11am – 7.30pm/11.30-8pm – This will alternate each week
  2. 10am – 6.30pm

You will also be required to work 1 in 4 Saturday’s 9am-5pm, with a day off the week after in lieu.

Do you want career progression and opportunities for self-development?

Do you want to be part of a leading, fast growing business who promote from within?

Do you like working to targets with a mentality to achieve and exceed goals?

This not a sales role, there is no cold calling, however, a sales mentality is needed to promote their range of products and services in a positive way.

Successful applicants will possess a confident outgoing personality with sound verbal communication skills. The role will suit those from a range of backgrounds where good customer service skills/experience speaking to customers can be demonstrated, for example, hospitality, retail, contact centre, or you could be a bright graduate or college leaver with some customer service experience looking to embark on a career path. For those with the right enthusiasm and personality, full training will be given within a supportive environment.

The role involves receiving inbound and making outbound calls to nurture leads from a variety of sources before transferring on to one of the specialist teams for action.

There is a promote from within ethos, offering opportunities to move into Senior Call Handler and Team Leader roles to those who are successful at what they do, and are committed. The business has big plans for growth offering good opportunities for career progression.

The culture is fun and sociable, great central location with excellent transport links, surrounded by bars, restaurants and shops.

Apply asap and a member of the Brite team will be in touch!