Customer Service Administrator

Location

Torquay

Salary / Pay

£10.00 per hour – £10.00 +

 

Job Type

Full time

Type of Employment

Temporary

 

Brite Services are currently recruiting for Customer Service Administrator  for an ongoing Temporary assignment  in Torquay for our client who is a large, locally renowned property developers (established in 1923).

Job Purpose

The purpose of this role is to act as first point of contact, providing a high quality and professional service; with the prime objective of achieving customer satisfaction.

Responsibilities

 

Customer Service team support, working with in-house and external teams, meeting customers’ expectations.  Logging calls via COINS to the correct trades, booking maintenance appointments and chasing outstanding issues. Ability to sometimes deal will challenging situations.  You must have a high attention to detail.

Key Skills

 

An excellent and confident telephone manner

Ability to handle objections and complaints

Effective interpersonal communication skills

Attention to detail

IT literate/use of CRM

Hours

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This position will require you to work Monday to Thursday 8.45am-5.15pm Friday 8.45am-5pm (45mins lunch)

Experience within property/new build desirable

Brite Services Ltd would also be interested in hearing from you if you have experience in any of the following industries or job roles:

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  • Customer Service, Admin ,Sales and Retail, Scheduling ,Support Advisor,  Sales Administrator, Service Assistant,  Service Representative, Service Coordinator,.