Brite Services are currently recruiting for Customer Service Administrator for an ongoing Temporary assignment in Torquay for our client who is a large, locally renowned property developers (established in 1923).
The purpose of this role is to act as first point of contact, providing a high quality and professional service; with the prime objective of achieving customer satisfaction.
Customer Service team support, working with in-house and external teams, meeting customers’ expectations. Logging calls via COINS to the correct trades, booking maintenance appointments and chasing outstanding issues. Ability to sometimes deal will challenging situations. You must have a high attention to detail.
An excellent and confident telephone manner
Ability to handle objections and complaints
Effective interpersonal communication skills
Attention to detail
IT literate/use of CRM
This position will require you to work Monday to Thursday 8.45am-5.15pm Friday 8.45am-5pm (45mins lunch)
Experience within property/new build desirable
Brite Services Ltd would also be interested in hearing from you if you have experience in any of the following industries or job roles:
- Customer Service, Admin ,Sales and Retail, Scheduling ,Support Advisor, Sales Administrator, Service Assistant, Service Representative, Service Coordinator,.