Credit Controller



Salary / Pay

£28k – £31k per year + 

Full Time

Type of Employment



Credit Controller, to £31,000, Bristol – permanent position

Long established, fast growing, leading Energy Services company, providing independent services to help companies manage their energy better, are seeking a Credit Controller to join them in their Bristol office. You will be working for their wholly owned Smart Metering subsidary, who deliver market leading Metering Services nationwide. 

The hours are 37 hours a week, offering hybrid working, 2 days in the office, but you may need to be in the office more days during the initial training period. This is a permanent position.  This is a passionate and friendly company where there are lots of training and development opportunities for employees with the right attitude and determination.  Their close knit teams motivate eachother to achieve individual and collective success. 

Great benefits to include, Company pension contributions matched up to 8%, there’s a health plan, the option to purchase extra holiday and financial support for your commute.

There is a good social scene, employees work hard but a lot of effort is put into the fun stuff! 

The purpose of the role of Credit Controller is to facilitate a high level of cash flow and seek to reduce and prevent aged debt in accordance with the prevailing credit control procedures and ensure all relevant financial key performance indicators are followed. 

Responsibilities of the Credit Controller will include:-

  • Effectively and efficiently resolving customer queries; escalating complex queries as required
  • Accurately recording any invoice disputes relating to outstanding debt 
  • Ensuring timely payment of debts in line with payment terms and collecting overdue debt
  • Keeping debt collection process up to date; maintaining debt collection process manually where required
  • Reducing debtor days
  • Reconciling customer accounts
  • Liaising with other departments where necessary to resolve queries
  • Performing customer credit checks as per Group policy and maintaining customer credit limits
  • Assisting in the preparation of the credit control / KPI report on a weekly basis

 Skills Required:-

  • Experienced in credit control
  • Computer literate with knowledge of Sage Line 50 & Credit Hound (or similar)
  • High standard of numeracy
  • Ability to recognise potential risks and confidence to escalate
  • Strong problem-solving and analytical abilities
  • AAT Level 2 desirable but not essential
  • Knowledge of Small Claims procedures/possible Court visits


Communication & Interpersonal Skills:-

  • Articulate, professional and clear verbal communication skills
  • Present information clearly and in an engaging way
  • Good interpersonal and rapport-building abilities
  • Precise and appropriate written communication skills
  • Good telephone manner
  • Good listener; can understand the needs of customers and colleagues

We would be interested to hear from you if you have experience in, “Sales Ledger”, “Credit Control”, “Accounts Receivable”, “Small Claims”, “Debt Recovery” or AAT Qualified”