Contracts Administrator



Salary / Pay

£16.11 – £16.11 per hour + 

Full Time

Type of Employment



Temporary Contracts Administrator, 6 – 12 month contract, North Bristol, £16.11 per hour

Long established, leading Energy Services company, providing independent services to help companies manage their energy better, are seeking a Contracts Administrator to join them at their offices in North Bristol. You will be working for their wholly owned Smart Metering subsidary, who deliver market leading Smart Metering Services nationwide, a clever technology that enables a range of businesses to manage their energy use. 

The role of Contracts Administrator is a temporary position, for 6 – 12 months, hours are Monday to Friday, 37 hours a week. Once fully trained, a hybrid working arrangement will be offered, working 3 days from home, 2 days in the office. The is a good opportunity to get your foot in the door, the business is growing and it is likely there will be opportunities to apply for permanent positions within the company. 

There are lots of training and development opportunities for employees with the right attitude and determination, their close knit teams motivate each other to achieve individual and collective success. There is a good social scene, employees work hard but a lot of effort is put into the fun stuff! 

As a Contracts Administrator, you will be responsible to the Commercial Management for the clerical activity associated with the Smart Metering Business contracts.

Responsibilities and Accountabilities of the Contracts Administrator

  • Promote Smart Metering services through telephone, email and personal communication with customers
  • Prepare Meter Operator Agreements consistent with customer requirements and Smart Metering commercial policy.  Enter details on Smart Metering IR systems.
  • Manage the distribution and return including renewal of existing contracts
  • Process supplier appointments, de-appointments and requests for metering work.
  • Ensure customers are correctly billed in liaison with Accounting Support, including processing contract, billing and debt queries.
  • Produce and validate billing reports for large customers
  • Effectively communicate with customers (including senior managers and consultants), Data Collectors, Meter Operators, Suppliers and other service providers to resolve problems.
  • Process records into document management systems
  • Assist the Commercial Management to identify and implement improvements in business processes.


Person Specification for role of Contracts Administrator:-

  • Identify areas of improvement across existing processes such sales orders, maintenance required, logging enquiries etc.
  • Consistently professional, confident and calm even in challenging situations.
  • Demonstrate a customer focused approach; and an expectation of others to do likewise.
  • Supportive and helpful team player with a flexible and positive attitude.
  • Proactively share knowledge, skills and experience with others to increase team performance.
  • Deliver a high volume of quality work on time.
  • Strive to get things right first time.
  • Strive to meet objectives and improve performance.
  • Highly organised with good attention to detail.
  • Prioritise work well.
  • Work effectively and responsibly without close supervision.
  • Reflect and evaluate own performance in order to identify areas for improvement; maintain a learning and development plan.

Communication & Interpersonal Skills:-

  • Articulate, professional and clear verbal communication skills. 
  • Present information clearly and in an engaging way. 
  • Good interpersonal and rapport-building abilities. 
  • Precise and appropriate written communication skills. 
  • Good telephone manner. 
  • Good listener; can understand the needs of customers and colleagues.

Technical Skills & Knowledge required for the role of Contracts Administrator:-

  • Minimum requirement to be educated to GCSE or equivalent standard with A-C/Grade 5 or above in Maths and English
  • Ideally educated to A level standard or equivalent
  • Highly accurate data inputting skills.
  • Administration experience gained within a technical environment.
  • Strong problem-solving and analytical abilities
  • Keep up to date with advances in business area, new methods and ways of working.
  • Strong administrative and organisational skills.
  • Intermediate knowledge of Excel, Word and Outlook.
  • Experience in Billing Project Support, Billing Data Analysis, or Process Review would be an advantage.

We would be interested to hear from you if you have experience in, administration, clerical, contracts.